We are located in NW Pennsylvania about 100 miles from Buffalo, Pittsburgh and Cleveland. We are a small Christian family run business. We pack and ship orders 6 days a week. We do not smoke. We strongly support the American worker. Many of our fabrics are made in the USA.
Yardage Minimum yardage is one eighth yard. It would be 4.5" by the width of the fabric. The width is typically listed on each fabric, but is most always 60" wide. When a weight is indicated, the weight represents a square meter. All fabrics should be washed prior to cutting, they will shrink.
Satisfaction We want you to be happy with your order. If everything is not as expected please let us know with in 15 days of receiving the order. You are welcome to return anything you are not happy with. We pack each and every order with you in mind. While we strive for 100% accuracy in orders, please understand there can be errors. We will correct any error was soon as possible. We may ask for photo's or other information to identify the error. We do not pay return shipping, and we do not refund shipping. All defective material will have to be returned to Indaba Consulting or a partner company as directed. Email us with issues firstname.lastname@example.org
Samples Many of our fabrics are available as samples, about 4” square. If there is no sample option showing then we do not have sufficient stock to offer a sample cut.
Shipping We pack and ship orders every day. UPS collects packages Monday through Friday. USPS collects packages every day but Sunday. Rush shipping is available, but prior to placing the order please contact us to be sure it will be available. Insurance is HIGHLY recommended. If you want insurance, please let me know and I can get a quote for you. Packages do become property of the post office, Fedex or UPS sometime. If you do not want the risk involved please contact us for a rate for a package. Goods delivered throughout common carriers or sent via USPS are at the risk of buyer. In no event shall the seller be liable for loss of profits, late deliveries, damages for breach of contract by buyer, or other consequential or contingent losses. Fabrics are sold F. O. B. and we are not Responsible for freight. Nor are we responsible for miss deliveries, duty taxes or international charges. If the tracking says it was delivered to your address, postal declarations take precedence. If make 2 separate orders at the same time, we will combine them and not ship until everything is ready. For instance; if you order 4 yards on Monday, then come back on Tuesday and order something not due for 2 weeks, we will combine them into one order and ship when everything is in. If you don't want this, please email and let us know. Orders normally ship in 1-3 business days. Regular shipping days are Monday through Saturday. Please be alert for pre orders. Arrival dates are estimates, and do not guarantee shipping dates. Refunds are subject to the terms of the payment system used. Paypal is now charging a minimum of 30 cents for a refund. If you use a credit card, refund fees may apply. UPS international will have duty/taxes assessed at the time of delivery. The customer is responsible for all duty and taxes for their area.
Pre-Orders Sometimes we will offer a pre-order on a fabric. We will clearly note in the description the arrival date for the fabric. It is always my intention to give you actual dates, but it not something I have control of. I am at the mercy of the supplier and customs, and will try to keep everyone posted as best I can. late arrivals are common and please allow an extra 10-12 days for late arrivals.
Continuous Yardage If we run in to an issue filling the yardage as one piece we will contact you.
Bamboo Production and Quality Assurance From our fiber spinner. We can only speak about our brand and how we process bamboo fibers - we cannot claim all brands of bamboo fiber processes are the same. It would be incorrect to generalize that all bamboo fiber is processed exactly the same. While there are some similarities, there are also some differences between brands and bamboo fiber process. Our bamboo fiber, which is our own brand of bamboo fiber, is a regenerated cellulose fiber - made from the natural organic bamboo by a high tech prcess that is non-polluting to the environment during production. The process is a combination of our patent Numbers: ZL03128496.5,004100464515 and 2005-G-13848. Our bamboo fiber is different from other supplier's "viscose from bamboo" fiber because of the density of our fibers, as compared to our competitor's fiber. The density of our bamboo fiber is bigger and larger, thus providing more anti-bacterial properties. We have SGS testing certificates verifying this factor and we, along with most of the World, stand by SGS's findings. SGS is the world's leading inspection, verification, testing and certification company. Recognized as the global benchmark for quality and integrity, they employ over 56,000 people and operate a network of more than 1,000 offices and more than 100 laboratories around the world. They are the most recognized and established certification laboratory worldwide.The main chemical used during the process is sodium hydroxide, most commonly known as caustic soda or CS2. Caustic soda is one of the most widely used chemicals in the world. It is used in food production, soap making, manufacturing of bio-diesel, production of paper, and is used on nearly all cotton fabrics, including organic cotton (during the wet processing). Caustic soda is approved for use on textiles under the Global Organic Textile Standard (GOTS). We have test reports that support heavy metal lead testing and chemical free testing. One of the most important parts of the process is all recyclable. We use a closed loop system. We process in a hermetic container where 100% of the chemicals that are used are trapped and containe - not released into our factory, environment or atmosphere. 73% of CS2's are recycled, 26% are recycled into H2SO4. So those chemicals do not pollute any part of the environment. Each step of the process is watched for many reasons: Company policy, brand commitment, and China's strict environmental ethical standards. We know many of these processing issues are extremely sensitive and we are committed to be a leader in the eco/green industry when it comes to bamboo fiber, but also for the safety of our team/staff. We do not claim the entire process is "green", but we do strive to be as eco-friendly as possible and are accountable for our process and recycling of these chemicals. Our bamboo fiber also has passed OEKO-TEX STANDARD 100 which is another leader when it comes to testing for harmful substances. We have passed these OEKO TEX STANDARDS 5 years in a row. The bamboo we use and process is certified by (OCIA) Organic Crops Improvement Association International which is certifies our bamboo is organic bamboo under "wild crops" and certified organic under "organic farms". Our vision and commitment has always been to be as eco-friendly as possible and has not changed in any part of our processing from start to finish. We offer 3rd party testing for all customers of bamboo fiber, not just companies that buy our bamboo fiber brand. This test assures that the rayon or viscose fiber the consumer is using is rayon/viscose from bamboo or, conversely, if the rayon contains zero properties from bamboo. Basically, we want the buyer know if they are using real bamboo rayon vs just rayon. This program has been greatly used and seems to continually be used by many fiber buyers, yarn spinners, knitters, cut/sew manufacturers, brands and designers. We have developed many good partnerships around the World because of our open commitment to share our policies. We invite anyone from the eco/green textile industry to tour our factory and operation. Many of you have been to visit us and continue to visit us on a regular basis. Many of you have already enjoyed the many benefits of "rayon from bamboo" or "viscose from bamboo" fiber garments or products. Nothing has changed when it comes to wanting a fiber that is superior in feel and comfort that bamboo offers the end user. Organic Cotton and Quality Assurance a. Yarn used is certified organic cotton. b. All equipment used in the knitting processes of the greige fabric as it passed through each stage of knitting was physically and mechanically cleaned to remove lint and other contamination from non-organic based yarns and fibers. The greige fabric was processed in an isolation chamber to further eliminate potential contamination from other non-organic based yarns and fibers. c. No synthetic textile oils, synthetic waxes, and silicone based surfactants, silicone resins, or other synthetic based resins and synthetic gums were used in the knitting process of the organic fiber based fabrics. d. A natural based mineral oil was used in knitting of greige fabric. e. All greige fabric was bagged to prevent contamination of greige fabric after knitting, in storage at knitting mill or dye/finish facility. f. All equipment used in the processes of batching, scouring or dyeing, slitting, tumble drying, napping, padding, and framing organic fiber based fabrics as it passed through each stage of production were physically and mechanically cleaned to remove lint and other contamination from non-organic based yarns and fibers. g. All buggies used in storing the organic fabric as it passed through each stage of production were cleaned prior to use and were covered while the organic fabric was stored in the buggies. h. No synthetic textile oils, synthetic waxes, and silicone based surfactants, silicone resins, or other synthetic based resins and synthetic gums were used in the preparation of equipment or in the equipment while in use to process organic fiber based fabrics. i. The exact scour bath formula is kept on file along with MSDS for each ingredient in the dye or scour bath for review and/or audit. j. In scouring, we used one or more of the following: hot water; low impact and biodegradable anionic, cationic and non-ionic surfactants; citric or acetic acid; and protease, lipase, amylase and cellulase enzymes. k. In scouring, we did not use: hydrochloric or sulfuric acid as a processing ingredient. l. The exact bleaching formula is kept on file along with MSDS for each ingredient in the dye or scour bath for review and/or audit. m. In bleaching, we used one or more of the following: hot water; protease, lipase, amylase and cellulase enzymes, citric acid or acetic acid; or Soda ash, sodium silicate, caustic soda at a maximum concentration of 3% on weight of goods; and hydrogen peroxide at a maximum of 3% on weight of goods, if removed by a final enzymes and/or hot water and citric acid or acetic acid scour, so that no residual materials remain in the finished fabric. n. In bleaching we did not use: chlorine; sodium chlorite and sodium hypochlorite; optical brighteners and/or bluing; or perborate bleaches including sodium perborate and sodium monopersulfate, or heavy metals or mordants. o. The exact finishing agent formula is kept on file along with MSDS for each ingredient in the finishing bath for review and/or audit. p. Finishing agents to be used must be natural oils including coconut oil, banana oil, pine (tall) oil, or other natural plant or animal oils, natural fatty acids including oleic acid and stearic acid, other plant or animal acids, or tallow; and corn or potato starch; or Cationic softeners, as a finishing aid in Sanforization or finishing, or PVA (polyvinyl alcohol) in glazing or beetling finishing. q. In finishing the fabric we did not use: formaldehyde and formaldehyde-urea resins, silicone or silicone-based finishes, synthetic resins or resin based finishes, synthetic gums or gum-based finishes, synthetic oils, or synthetic waxes. r. The exact dye formula is kept on file along with MSDS for each ingredient in the dye bath for review and/or audit. s. The only dyes to be used will be natural, low-energy, non-metal, reactive dyes, bi-functional dyes, or low impact dyes. t. All fabric will be double bagged to assure that it is not contaminated during storage prior to shipment to the customer.
Wool Production and Quality Assurance We source our wools from the most reliable and upfront sources available to us in the US.All of our wool comes backed with the assurance that oeko-tex 100 certified yarn was used in the production of our interlock. Our interlock is made from 100% wool fiber that has been minimally processed and cleared of all harmful substances under the auspices of the oeko-tex standards. The only additional additives that may be found in the final product is some spinning oil. The spinning oil used is comparable to mineral oil, found in most homes. Our wool interlock has been tested be Micribac Laboratories and has been certified to contain no lead. It is also considered to be non flammable due to the natural properties exclusive to wool.
Quality Control Every effort is made to buy the very best quality fabrics that our money can buy. On occasion, specials come through that are very appealing, and because of the price and type of material, I am willing to overlook characteristics that I normally would not allow. There may be some dirt or marks along the selvages or folds, but since it is a hard to find fabric, I overlook that. The goods will be priced accordingly, and will be noted if I see it. I never want to send fabrics that are less than what they are described. You work hard for your money, and I want you to get the very best fabric, and best prices we can offer. Testing It is the buyer's responsibility to test and sample the goods before cutting or altering to meet specific requirements, performance standards, or applications especially for color-fastness, shrinkage, sew able, stretch, weight/yield, and general appearance. This fabric does not meet the flammability standards for children's sleepwear ABSOLUTELY NO RETURNS WILL BE ACCEPTED OR ALLOWANCES MADE AFTER GOODS HAVE BEEN CUT OR ALTERED FROM ORIGINAL DELIVERED FORM. You have 7 days from arrival of goods to measure and check the fabric. No allowances will be made after that time. Please note that package weight noted at shipping takes precendence. So, if you feel you are shorted, we will use shipping weight to determine shortages. Roll Buying If you are ordering rolls I am told that industry standard is plus or minus 15% on yardage. If you order and pay for a 40 yard roll, if the mill tells me it is 40 yards then that is what I am billed for and in turn what I will bill you for. You can be sure that 3 people can measure a roll of fabric and not come up with the same yardage. Please check all yardage immediately, returns are only considered with in 7 days. We are not responsible for labor if damaged goods are sewn. If you are hesitant about ordering because of that you can order a roll and for the retail price I can measure and weigh and get it shipped to you. Shipping would apply. All defective materials must be returned in order to obtain a credit.
Fabric Care- All fabric is best suited to a cool wash, gentle soap, no bleach or optical brighteners. Hang or lay flat to dry.
Wool Felting for diaper covers* Wash no more than 8 yards at a time. Five is a good amount. * Warm wash, cold rinse and dry on second hottest setting. * Repeat. You can wash with a regular mild laundry detergent but will get better results from a wash formulated specifically for wool. You can expect a 25-35% shrinkage in the feltable wools. Once your wool is felted, you can cut and sew. Wash on cold and air dry to prevent further shrinkage. This process applies to both 100% wool and to wool blend. Though the wool blend should be able to be washed gently after felting. Wool Dying When I dye wool, I felt it first then dye it. That is just my preference. In a top load washing machine wash warm, rinse cold and dry hot. Do that twice. The blend will shrink a lot. Like about 13" to the yard. If you are using a front loader try adding more water to the machine. A front loader will not felt the same as a top loader. I put the pot of water on the stove and add the dye. Stir in the dye and let it go a bit. Then I toss in the DRY wool. Stir it up and bring it to a boil. Really, a boil. You don't have to stir a lot while waiting for the boil. I stir now and then, but nothing wild. Once it is boiling, I add 1 cup of vinegar, while stirring like mad. I stir about 5 minutes and then see if there is still color in the water. I take out a clear measuring cup full of hot water to see if it is clear. If it isn't, I add more vinegar, stirring like mad again. It should clear after 5-10 minutes. If not, more vinegar. After I am satisfied I throw it in the washer just to SPIN. Spin it out and toss it in the dryer for 15 minutes. This is for top loading wash machines only. Wash mashine dying is a little different but the principles are the same. I first prepare the dye bath. I like to use the wash machine, so I run nearby water to get it hot, then fill the washer to the desired level with super hot water. A lot of times I will turn up my hot water tank so that the dye will set well. Ok, now that the washer is filling with hot, I get my powdered acid dye and add 1/2 teaspoon dry powder to the water. Let the machine finish filling and then agitate it for about 2 minutes. This distributes the dye, and makes sure all the clumps of dye are broken up. I add the fabric to the machine while it is agitating and let it agitate about 5 minutes. At that point I check the wash to be sure everything looks ok. I then add 1 cup of vinegar, and reset the timer to run another 12 minutes or so. I let it agitate 10 minutes, and then reset and let it agitate some more. After the time has elapsed, I spin the water out and put it right into the dryer on high heat for 30 minutes. This helps set the dye, and finishes felting the wool. I DO NOT wash or felt the wool prior to dying. I also DO NOT use any soap in the dye bath. I was doing this before and I got a lot more streaking than I do by omitting this step.
Returns We gladly accept retail returns if you are not satisfied with any product you have ordered. Simply email us for return authorization and information. Once we receive the item we will credit your original payment method minus the shipping you would have paid. Please inspect all shipments immediately. Please see roll ordering for details on pricing and refunds. Returns must be initiated with in 10 days of receipt of the merchandise as shown on delivery from carrier.
We do not pay return shipping. We do not reimburse duty or tax. We do not accept returns on wholesale or special orders. Warranty Seller makes no warranty, either expresses or implied, of merchantability or of fitness of goods for any specific purpose unless expressly specified. We reserve the right to refuse any order.
A refund can take approximately 5–10 business days. Although we submit any refund that you make immediately, your bank must still process the refund and apply it to your account. Processing time can vary between banks, we have no control of the timeline.
We do not reship if there are errors on international orders.